CANCELLATION POLICY 

 

  •   Changes/rescheduling/cancellation of the appointment in less than 24 hours prior to the appointment, results in a full charge. 

  • If appointment is booked on the day of the appointment and then cancelled/rescheduled later, the card on file will be charged for the service. 

  • If you arrive late to your appointment, unfortunately you will receive less lashes during your application. Grace period is 20 minutes. After 20 minutes we do not accept late clients and the card on file is charged for the missed appointment.

  • If a client displays visible signs of skin redness, infections, common cold, discharge any other disease, etc., we will not provide the service to avoid contamination or spread of the possible infection. The card on file will be charged for the service.    

 
We understand that last-minute emergencies happen and we'd appreciate it if you contact us as soon as possible.

 

We reserve the right to change your lash artist with or without notice in the event of an emergency.

 

Thanks for your cooperation!

Credit card information is required to hold your reservation. The credit card will not be charged unless there is a late cancellation or late rescheduling.

Santa Monica Location

127 Broadway., Ste-210

Santa Monica, CA, 90401

 

Westwood Blvd Location

2091 Westwood Blvd.

Los Angeles, CA, 90025